Communications Suite

AI-powered phone system for field service businesses.

Talk, text, and email your clients in one place. Enjoy advanced tools, like AI call answering, and track every number from lead, to job, to repeat customer.

AI DISPATCHER

Genius Answering AI so you never miss a job

Clients expect you to pick up the phone. Unanswered clients don’t call back. Genius Answering answers 100% of the calls you miss scheduling those jobs before your competitors do. It’s the smart alternative to external after-hours call centers.

full oversight

full oversight

Recordings & transcripts of every call

Provide better customer service with less effort. Automatically pull key details from calls, find upsell opportunities, and answer customer questions while keeping workflows smooth.

automations

automations

Automate and never miss a beat

Automate repetitive tasks like sending appointment reminders, tech en-route notifications, overdue invoice alerts. This is an easy way to improve your service level, streamline operations and reduce hourly overhead.

Call protection

Call protection

Keep client and tech numbers masked

Protect your business from customer theft by preventing techs from seeing client contact info, canceling the job, and contacting them privately. Call masking keeps your customer and tech numbers private, ensuring that your business is protected and professional.

put scheduling on autopilot

money matters

Make your ads more effective

Missing calls while you’re running Google or Facebook ads is like burning money for no reason. Improve your CPL and ROI by answering every call professionally and accurately.

SMART MESSAGING

SMART MESSAGING

Deliver perfect responses in an instant, every time

Smart Messaging lets you compose professional, situationally-appropriate messages tailored to each customer s history, so that your team can handle more conversations at once while still sounding like the professionals you are.

Learn from Calls

Learn from Calls

Find things fast with Call Tags

Make calls searchable with Call Tags. Eliminate the need to manually sift through calls to find important information. Make sure every job is done right, improve workflow efficiency and ensure nothing is missed or forgotten.

Simple call flows

Simple call flows

Smart call routing

Deliver a more professional customer experience by automatically routing calls to the right person or department, eliminating frustrating transfers and delays. Call flows ensure your customers reach the right expert quickly every time.

Workiz mobile app

Workiz mobile app

Run business from anywhere

Manage your entire service business from anywhere with a powerful mobile app that puts jobs, schedules, and team communications at your fingertips. Get real-time updates and keep your whole team in sync with instant notifications about new jobs and schedule changes.

Smart tools for smarter workflows

Customize Workiz to grow your business. Schedule jobs, dispatch, invoice and get paid all in one place.

Answering & Dispatching

Your AI receptionist that answers calls, emails, and texts — and dispatches the right tech for the job.

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Genius Marketing

Email, SMS, and reputation management in one place. Turn the client data you already have into your next batch of jobs.

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Genius Phone

Calls, texts, and AI-powered insights — all from one place.

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Scheduling

Smart scheduling and dispatching that keeps your team booked and your day running on time.

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Invoicing

Professional invoices in a single click. Get paid faster, with less back and forth.

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Automations

Automated responses to leads, jobs, estimates, and reviews — boosting productivity by 40%.

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Testimonials

What our clients say