Workiz vs Service Titan

Workiz is a strong option for growing home service businesses that want:

• A more intuitive day-to-day experience for office staff and techs

• Built-in communication and AI tools (Genius Answering, Genius Marketing, phone system)

• A strong mobile app for field teams

• Hands-on migration support

ServiceTitan may make more sense for very large enterprise teams with heavier corporate or commercial project requirements.

Yes. You export your data from ServiceTitan and the Workiz support team handles the import.
What ServiceTitan data can I migrate to Workiz?
If it can be exported from ServiceTitan, Workiz can import it. The import system handles:

• Jobs

• Clients

• Invoices

• Inventory

Exact fields depend on the export available from ServiceTitan.

Once the ServiceTitan export is available, the Workiz import process is almost fully automated. The main timing variable is how quickly you can obtain the export from ServiceTitan.

No. There is no migration cost, and onboarding is $0 compared to ServiceTitan’s $2,200 onboarding fee.

No planned downtime is required. Your business keeps running while the data is imported into Workiz.

Yes. Genius Phone is Workiz’s integrated communication product for calls, texts and AI-powered communication insights. Availability depends on your package and add-ons.

Yes. Genius Answering responds to phone calls and inbox messages, including email and SMS, so your business can capture opportunities around the clock.

Yes, for core workflows. Workiz natively covers:

• Calls and texts (Genius Phone)

• AI answering (Genius Answering)

• Marketing campaigns and reputation management (Genius Marketing)

• Automations

Because these are built in, core workflows don’t depend on third-party partner agreements.

See our guide to ServiceTitan competitors for a broader comparison of field service platforms.

Fully customizable for any industry, Workiz is an easy-to-use, web-based field service management software that helps you run your business more efficiently. With Workiz, you can run your entire business from your desktop or cell phone (with the Workiz Mobile App). The platform lets you schedule and dispatch jobs, view the status of incoming leads, and keep track of your techs in real-time. You can also easily message your team with our fully integrated communications suite, view your customer history, get paid, and create invoices. With Workiz, you can ditch the pen and paper and grow faster while boosting your reputation and providing an exceptional experience for your customers.

Workiz offers several pricing plans to match your business needs, so there's something for everyone. You can view all of the options on our pricing page. No matter which plan you choose, all Workiz users get smart scheduling and dispatching, a fully integrated mobile app, and a minimum of 30 invoices and estimates per month. Field service management companies that use Workiz report 23% growth within the first three months of using the platform.

It's super easy! There is no need to download or install anything. Our team of onboarding experts will help you get started and are there for you every step of the way. The Workiz team is always here to help you via phone, chat,or email. If you want to learn more about the platform and its features we have lots of videos, articles, and helpful tips and tricks to help you get the most out of the platform.

Absolutely! The Workiz Mobile App is available on the App Store and Google Play and is fully compatible with any smartphone. With the Workiz mobile app, you and your teams can stay connected and use the platform from anywhere – in the office, on the road, and at the job site. Your techs can generate invoices with two clicks and even take payments in the field without swiping credit cards. They can also send an 'On my way' message to communicate with clients every step of the way and minimize the chances of last-minute cancellations.

Workiz offers several different plans to match different business needs. Plans are billed annually at the time of purchase so once you pay you don't have to think about it again and can focus on running and growing your business.

Absolutely! With Workiz Pay, you can create invoices, give estimates, and get paid easily online and in the field. Card readers (powered by Stripe) let your techs get paid quickly in the field. The Workiz/Sunbit integration enables customers to pay for complex, expensive jobs in interest-free installments, so you close bigger jobs faster.

Your security is our top concern! We work hard to ensure all our customer (and your customer) data is fully secure so you never have to worry. Our platform uses standard SSL Encryption by leading companies like Amazon, eBay, and Netflix. Our tech team always stays on top of trends and developments in the security space to ensure that Workiz always leads the way in data encryption and security. You can read more about our security and privacy policies here.

You bet! Workiz seamlessly integrates with QuickBooks, which enables you to automatically sync invoices, customers, and payments. With the QuickBooks mobile app, your techs can also provide your customers with a smooth and professional experience by sending estimates and invoices within seconds. Workiz' all-in-one Integration Center allows you to sync numerous apps to help you run your business effectively. Among others, Workiz helps you stay legally covered by storing before/after images with CompanyCam, collecting payments via Stripe (Workiz Pay) and Sunbit, managing your reputation with NiceJob and Signpost, and so much more.

Workiz works for field service businesses of every size:

• Small teams run everything from one app.

• Larger, growing teams dispatch multiple crews, manage inventory and permissions across locations, and keep reporting in one place.

It's built to scale with you, not just to start with you.

Workiz grows with your team:

• Supports every business from mid size teams of 5+ technicians to large growing team.

• Works across multiple locations, with users, crews, and roles you can add as you grow.

• Trusted by 120,000+ service pros today.